T : Hello. This is ������ speaking. ( Name of the person you made the appointment with ) K : Hello. This is ������ of Toshiba Engineering Corporation ,Japan. It's nice to hear your voice again Mr./ Mrs ������. ( Name of the person you made an appointment with ) T : Oh, nice to hear your voice again, too, Mr. / Mrs ������. What can I do for you ? K : I'm calling to reconfirm my appointment with you at 10am, the day after tomorrow. T : Yes, that's right. I'm looking forward to seeing you then, Mr. / Mrs ������. K : Thank you, See you then, Mr/ Mrs.������. Good bye. ( Name of the person you made the appointment with ) T : Thank you for calling. Good bye.